Digital Transformation and Technology Social Services Award
This award recognises a public authority or social services provider that has successfully implemented digital transformation and technology-driven solutions to enhance the delivery, coordination and accessibility of social services across Europe. By leveraging innovative digital tools, data analytics, AI or welfare technologies, the winning initiative must demonstrate a significant and measurable impact in services coordination on service users, professionals, and the broader social care and social services system.
Examples of key areas of Digital Transformation and Technology in Social Services
Enhancing accessibility and inclusion
Using assistive technologies, telecare, and digital platforms that integrate new technology to support coordinated service delivery to ensure that social services are more inclusive for people with disabilities, older adults, and vulnerable communities.
Improving service efficiency and coordination
For instance, through data-driven decision-making, interoperability between agencies, and digital case management systems to reduce administrative burdens and improve responsiveness.
New tools that simplify access and coordination
Improving service quality, and consistency, e.g. to improve connection between professionals, and between service users and professionals.
E-learning platforms
Supporting the development of social services professionals, in particular, encouraging multidisciplinary learning.
Is your organisation making a difference?
Submit your application for the Digital Transformation and Technology Social Services Award and share your story with a European audience of peers, policymakers, and practitioners.
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